TERMS OF TRADE
Please allow 7-10 business days for delivery of your order.
All returns, credits, exchanges or refunds are at the discretion of Dale and Friends’ management. Please contact us immediately to discuss any concern that you may have with your order. Items must be dispatched for return within 48 hours of customer receiving their order. After this time, we are unable to provide a refund, credit or exchange.
Goods must be in their original form with labels and packaging intact. Please also include a copy of your invoice/receipt as proof of purchase.
We do not offer refunds when the product has been damaged through misuse.
As a client of Dale and Friends there are certain details we need to collect from you in order to service you to the highest quality standards.
We take your privacy very seriously and will not sell, share or rent your information to others.
All material included on this website is the copyright of Dale and Friends.
Reproduction or distribution of any material or images from this site is prohibited.